Frequently Asked Questions
Get clarity before your first visit — because understanding your care is part of healing.
At ADIO Chiropractic, we believe healing starts with understanding. Whether you’re new to chiropractic care, exploring SoftWave therapy, or recovering from an injury, we want you to feel confident every step of the way.
Below you’ll find answers to our most common questions about what we do, how we do it, and how we can help you uncover the root cause of your pain.
New Patient Information
Q: What can I expect during my first visit? Your first visit is designed to discover the root cause of your symptoms and determine whether you’re a good candidate for care in our office. We’ll start by reviewing your health history and discussing your goals, followed by a thorough spinal and neurological evaluation. We will take specialized motion (“stress”) X-rays to identify hidden ligament injuries or spinal instability—issues that are often missed in traditional exams. Our goal isn’t just to chase pain, but to understand why your body isn’t healing or where it needs help, so we restore lasting function and relief. Q: How do I know if I’m a good candidate for care? During your initial exam, we’ll evaluate how well your spine and nervous system are functioning. If we find signs of spinal misalignment, ligament instability, or nerve interference, and believe your body can heal with the type of care we provide, you’ll be considered a good candidate for corrective chiropractic care at ADIO Chiropractic. If we find your condition would be better served elsewhere, we’ll make an honest referral — because your health is what matters most. Q: How long does a new patient visit take? Plan for about 45–60 minutes. This allows time for an in-depth consultation, exam, and imaging so we can gather all the information needed to determine if you qualify for care and what your specific plan should look like. Q: Will I be adjusted on the first visit? That depends on your case. Because we provide specific, corrective care, Dr. Dudley first studies your exam findings and X-rays to confirm exactly where and how to adjust safely. Some patients receive an initial adjustment on day one, while others return for a follow-up visit to review their results and care recommendations in detail and get their first adjustment. Q: What should I wear? Wear comfortable, non-restrictive clothing—something similar to what you’d wear for light activity. Avoid belts, bulky jewelry, or clothing with metal that could interfere with imaging. Q: Do you accept walk-ins or same-day appointments? Yes! If you’ve recently been injured or are in pain, call us at 208-917-3569 and we’ll do our best to get you seen the same day. We understand that when your body hurts, you need answers fast. Q: What happens after my first visit? On your second visit, Dr. Dudley will review your test results and X-rays in detail. You’ll learn what’s contributing to or causing your symptoms, how severe it is, and whether corrective chiropractic or SoftWave therapy is right for you. If you’re a good candidate for care, we’ll build a customized plan designed to correct the problem at its source—so you know exactly what’s ahead, how we’ll get there, and what results to expect as your body begins to heal.
Chiropractic Care
Q: What conditions do chiropractors treat? We treat a wide range of conditions related to the spine and nervous system, including back pain, neck pain, headaches, migraines, sciatica, whiplash injuries, and chronic pain from auto accidents or poor posture. Q: What makes ADIO Chiropractic different? We specialize in finding hidden ligament injuries that often go undiagnosed. Using specialized “stress” X-rays, we objectively identify spinal instability—one of the most overlooked causes of chronic pain. Q: Does chiropractic care hurt? No. Most patients feel immediate relief after an adjustment. Our approach is gentle, precise, and tailored to your comfort level. We typically don't do any twisting cracking or popping during our adjustments. However, if patients prefer that approach, we are able to do so. Q: How many visits will I need? It depends on the severity of your condition and your health goals. Some patients need a few visits for relief, while others continue with maintenance care to stay aligned and symptom-free long term. Q: Can chiropractic help with headaches or migraines? Absolutely. Many headaches originate from neck misalignments or ligament damage. Once corrected, the frequency and intensity of headaches often decrease dramatically.
Auto Accident & Personal Injury Care
Q: I was in a car accident but feel okay. Should I still get checked? Yes! Even minor fender benders can cause hidden ligament injuries that may not show up for weeks or months. These injuries can lead to chronic pain, headaches, or spinal instability if left untreated. Our specialized imaging detects these injuries early—before they become long-term problems. Q: Is my care covered by insurance after a car accident? In most cases, yes — your care is covered at 100% under your auto insurance (PIP or MedPay), regardless of who was at fault. This allows you to get the treatment you need immediately without worrying about out-of-pocket costs. We’ll verify your benefits and handle all the paperwork for you. Q: Do I need a referral from my doctor or attorney? No referral is needed. You can schedule directly with us, and we’ll communicate with your doctor or attorney if needed to ensure your case is properly documented. Q: Do you work with attorneys or insurance companies? Yes. We collaborate directly with attorneys, insurance adjusters, and other providers to make sure your injuries are properly documented and your care is covered. We provide detailed reports, including specialized imaging that objectively shows your injury. Q: Can I be treated without paying upfront if my case is under an attorney lien? Yes. If you’re working with an attorney, we can treat you on a lien basis, meaning you don’t pay anything out of pocket until your case is settled.
Softwave Therapy
Q: What is SoftWave therapy? SoftWave is a breakthrough regenerative therapy that uses sound waves to activate your body’s natural healing response. It increases blood flow, breaks down scar tissue, and stimulates the production of new stem cells—helping your body repair and regenerate on its own. Q: What conditions can SoftWave help with? SoftWave therapy is effective for a wide range of conditions, including: - Arthritis and joint degeneration - Chronic knee, shoulder, or back pain - Plantar fasciitis and tendonitis - Neuropathy and poor circulation - Muscle and ligament injuries - Scar tissue and slow-healing injuries - And more If it hurts, there’s a good chance SoftWave can help the tissues heal. Q: What does a SoftWave treatment feel like? During treatment, you’ll feel a series of quick tapping sensations as the sound waves travel through the tissue. Most people describe it as “intense but relieving.” The treatment is non-invasive and requires no downtime—you can resume your normal activities immediately after. Q: How many sessions will I need? Most patients experience noticeable improvement within 5-6 sessions, though the exact number depends on the condition being treated. Chronic issues like arthritis or long-term soft tissue damage may require additional sessions for full benefit. Q: Is SoftWave safe? Yes. SoftWave is FDA-cleared, clinically proven, and completely non-invasive. It’s a safe alternative to injections or surgery for reducing pain and improving mobility. Q: Can SoftWave therapy help if I’ve tried everything else? Many patients come to us after years of failed treatments—medications, injections, or even surgery—and finally find relief with SoftWave. Because it stimulates true tissue repair rather than masking symptoms, it often succeeds where other methods fall short.
Neuropathy Treatment
Q: What is neuropathy? Neuropathy occurs when nerves become damaged or start to die off, leading to numbness, tingling, burning, or sharp pain—most often in the feet or hands. It can also cause balance issues and muscle weakness. Over time, untreated neuropathy can severely impact your quality of life. Q: What causes neuropathy? Common causes include diabetes, poor circulation, injuries, certain medications, or long-term inflammation. However, many cases are labeled idiopathic—meaning doctors can’t find a clear cause. At ADIO Chiropractic, we specialize in identifying underlying issues that are often missed. Q: Can neuropathy be reversed? In many cases, yes. By restoring blood flow, reactivating nerve function, and stimulating tissue regeneration, we can help nerves heal and symptoms improve significantly. The earlier you begin care, the better the results. Q: How do you treat neuropathy? We use a combination of proven therapies designed to increase circulation, improve cellular health, and stimulate nerve regeneration—without drugs or surgery. Treatments may include SoftWave tissue regeneration, infrared therapy, and targeted nutritional support. Q: How long before I start feeling better? Most patients begin noticing some changes within 3–4 weeks of consistent treatment. Improvements often include reduced pain, better balance, and a reduction of symptoms in the feet or hands.
Insurance & Payment Options
Q: Do you accept insurance? Yes! We accept most major health insurance plans, including Medicare. Before starting care, we verify your benefits and explain exactly what’s covered—so you can make informed decisions without confusion. Q: What if I don’t have insurance or my plan doesn’t cover chiropractic? No problem. We offer affordable self-pay options, membership plans, and prepaid care packages to help you get the care you need at a manageable cost. Our goal is to make healing accessible for everyone. Q: Can I use my HSA or FSA card? Yes, absolutely. Most of our services, including chiropractic adjustments and SoftWave therapy, qualify for HSA and FSA reimbursement. Q: How does insurance work for auto accident or personal injury cases? If you were injured in a car accident, your care is often covered 100% under your auto insurance (PIP or MedPay)—even if you were not at fault. We handle all communication and billing directly with your insurance company or attorney, so you can focus on healing, not paperwork. Q: What payment methods do you accept? We accept all major credit and debit cards, HSA/FSA cards, and CareCredit for flexible financing. You can also set up automatic monthly payments for membership or wellness plans.